Responsibility:

• Strategize and drive retail staffs to achieve sales & services targets
• Manage and ensure compliance of outlets SOP
• Review guidelines and provide recommendations to The Management when necessary
• Provide training to retail staffs to develop their skills and enhance their job performance
• Mentor and motivate staffs to do their best in order to achieve financial goals
• Develop and implement budget plans for retail operations
• Visit to outlets to ensure efficient & effective management and high-performance sales
• Develop policies for the merchandising of goods and marketing activities in retail stores
• Monitor inventory levels to determine the need for stock supply at each retail outlet
• Run analysis report on overall store performance and standardized team process flow
• Monitor store licenses and all staff records

Requirement:

• Passionate retailer with excellent understanding of retail operations
• Min 1 years of working experience in a retail/store environment
• Excellent communication skills, results oriented, dynamic, resourceful, self-motivated, well organized and with great people management skills
• Possess own transport & willing to travel

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Responsibility:

• To assist in the standard day-to-day retail operations.
• Provide an excellent customer service to every customer.
• Actively introduce and promote products and promotional items to customers.
• Manage and responsible of (order, receive, monitor) inventory stocks and stock management.
• Maintain visual merchandising standards and outstanding store condition.
• Maintain clean working environment.
• Check the stock at the designated display and store and replenish on time and for next day’s business.
• Check current and existing stock and replenish stock if deemed necessary.
• Manage all cash and credit card transactions and assist customers in making payment for their purchase.
• Check cash flow, ensure small denominations available, and maintain the cash accurately at the counter till according to the set procedures and to be accountable for any shortage and to keep proper records of operations.
• Perform any other duties assigned by the superior.

Requirement:

• Minimum SPM qualification.
• Able to start work immediately or on short notice.
• Fluent in spoken and written English and Bahasa Malaysia (Mandarin speaking is an advantage).
• Willing to work at multiple locations (Central I-City, Sg Rasa Industrial Area, Telok Panglima Garang).
• Willing to work 6 days week on shift, weekend & public holidays.
• Possess own transport.
• Basic PC knowledge (Experience with POS system is an advantage).
• Proactive working attitude, self-motivated, pleasant personality and honest.
• Customer service-oriented.
• Energetic and team player.

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Responsibility:

Store Management

Manage and implement plans established by the company to achieve sales and operational goals of customer satisfaction, productivity and profitability.

Ensure the daily timely opening and closing of the store as a key holder.

Ensure all internal store SOPs are adhered to.

Duty-roaster planning to ensure effective manpower manning in store.

Maintains store staff by recruiting, selecting, orienting, and training employees.

To ensure all company and cash handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.

Report the relevant business information to the management and propose solutions for improvements.

Maintain awareness of market trends in the industry, understanding forthcoming customer initiatives and prone to market changes.

To act as the key member of the management team, to lead and motivate staff by being a role model and setting an exceptional example to all staff.

Sales and Customer Service

Ensure and promote good customer service by maintaining good product knowledge.

Monitor staff interaction with customer and identify gaps for potential coaching and development.

Motivate team to achieve sales target.

Support team in resolution of issues relating to customer, after sales and operations.

Visual Merchandising Management

Maintain an excellent level of the display.

Monitor display following FIFO (First in first out) basis.

Inventory Management

Oversee the entire stock management process and ensure all necessary paperwork is in order.

To monitor the inventory and keep the stock level at optimum.

Ensure Cycle Count and Quarterly Stock Take is conducted in an orderly manner.

Provide timely and regular update on all Cycle Count and Quarterly Stock Take reports.

Secures merchandise by implementing security systems and measures.

Any other ad hoc duties as and when required by Superiors.

Requirement:

• Min SPM holder or Diploma in any Sales, Retail, Marketing, Business Management or any related fields
• At least 3 years of working experience in retail
• Willing to work on multiple locations (Klang Valley)
• Willing to work on weekends and public holidays
• Proficient in Ms Office with strong Excel skills
• Experience in using AutoCount is preferable
• Excellent oral and written communication skills in both English and Bahasa
• Strong leadership and coaching skills
• Presentable, independent, customer-oriented and strong business sense

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Responsibility:

• Respond to all IT hardware and system problem within the required time frame
• Preferably with basic knowledge of setting up and trouble-shooting of PC hardware & Networking devices
• Website support and  IT related activities

Requirement:

• Candidate must possess either a Professional Certificate or Diploma in IT or SPM with 2 years’ experience in IT Support.
• Independent, self-starter, dynamic team player, resourceful with a high level of initiative
• Candidates with relevant working experience in FMCG industry will have added advantage
• Able to Read/Write in English, Malay and Mandarin
• Training will be provided
• Male candidate only

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